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Licensing

Simple rules, no meters on your users.

We license the engine to the application that embeds it — not per seat, not per document, not per click. The one deliverable for vendors: SumOffice Embedded.

The model

stageterms
EvaluationFree while you evaluate. Full engine, real files, no time pressure from us.
PilotA two-week structured evaluation on your corpus with written acceptance criteria: what opens, what round-trips, what performance you see. You keep the report either way.
ProductionAn annual license per embedding application. Updates and engineering support included. Self-hosted, white-label, no per-user counting.
Editors as a serverThe SumDoc / SumSheet server images embedded in your own system: evaluation free; production — the annual license per embedding application above.
Layers nodeA self-hosted Layers node with the editors inside: 90 days at full speed to evaluate, then a key — 150 € a month up to 50 people, 400 € up to 200. Without a key the node keeps working and keeps its data; only the machine paths (export, conversion, transcription) slow down. People are never counted or blocked.

Changes under your process

You don't pay for the right to open a file. You pay for a change to the tool under your process, with a date and someone responsible. Our own defects are not orders: they are fixed for free.

classpricetimeexamples
A — behaviour settings150 €1 business daydefault export format (PDF/A, CSV with your separator and encoding), default page setup and fonts, a set of templates, features switched on or off for everyone, your logo and name on the editor surface, a menu item with your link, default interface language.
B — connection to your system300 €2–3 business daysthe two host addresses (“who am I”, “file by id”) adapted to your API — headers, versions, redirects; your SSO passed through; a webhook on save; a file-name or path rule; your reverse-proxy configuration; a reversible rollback.
C — engine behaviour600 €up to 5 business daysone macro or one Power Query source of a typical shape ported; one DOCX/XLSX construct from your corpus supported; an export variant (your PDF template, CSV layout); one operation automated (“folder → result”); the surface behaving the way your scenario needs.
By estimatefrom 600 €agreed up fronteverything beyond class C: a set of macros, a DMS integration without WOPI, a new data source, work on your premises, the corpus audit before a migration.

On call — 150 € a month per organization: an answer within a business day, a file fixed in the engine within 5 days, builds with the fixes as soon as they exist, a voice in the queue.

Support levels inside the editors

Every SumDoc and SumSheet has an assistant that files a report from the window you are in, with the screenshot and the screen recording attached, and shows what happened to it: received, being fixed, waiting for the release, fixed in version X. The level decides how fast. Prices are the same in the app and here; in Russia the app shows them in roubles (990 ₽ and 4 900 ₽).

Free€0 — reports are looked at in order, no promised date; 15 messages and 2 reports a day.
Business€9.90 a month — a fix within 24 hours, a feature answered within 3 business days, a deadline and priority you can see; 150 messages and 10 reports a day. Subscribe
Premium€49 a month — a fix within 1 hour, a feature answered within a business day, an engineer in the chat; no limits. Subscribe

Ask for a level from the assistant itself — the reply with the payment link arrives in the same window. Cancel any time; the level is enabled on your installation within one business day after payment.

  • Price and date are named before we start. If we miss the date, you don't pay.
  • A change arrives as a build or a setting, checked on our bench with your file or scenario; you get a note of what changed and how to roll it back.
  • The minimum is one business day — every change goes through the bench; we don't promise “within the hour”.
  • Your originals and your system are not touched; changes are reversible.
  • A defect of ours — a file that opens wrong, an edit that is lost, a crash — is not an order. It is fixed for free; a service level only sets how fast.
Order a change

What the license covers

  • Distribution of the engine inside your application, on-premises or in your cloud.
  • All engine updates during the license term.
  • Engineering support with a named response time — you talk to the people who build the engine.

Pricing depends on one thing: what kind of application embeds the engine and how it ships. Tell us that, and you get a written quote — no calls required, one business day.

Get a quote

SumOffice assistant

Answers are assembled from the documentation and may be inaccurate — check the sources.